DP
Donavan P

1 reviews | Active since May 2016

19 Apr 2017, 15:43

Still awaiting Holding Deposit Refund

<p>i returned my hired vehicle on the 16th of March and was told that my holding deposit will take 7 working days to be refunded. R 5000 for vehicle and R 1000 for etol and fuel. i am still waiting. i did not even get an invoice??? O.R tambo branch landline just rings all the time. PLease would someone get back to me on this.</p>

0
Replies (3)
Dollar Thrifty Car Rental South Africa
Dollar Thrifty Car Rental South Africa's reply19 Apr 2017, 15:45
Official

Hi Donavan

We are here to help. Please can you kindly send us your rental agreement number so that we can look into this matter for you.

Many thanks

Thrifty

Dollar Thrifty Car Rental South Africa
Dollar Thrifty Car Rental South Africa's reply19 Apr 2017, 15:56
Official

Thank you Donavan. We will send through to our customer care department and will revert back to you as soon as possible.

DP
Donavan P's update24 Apr 2017, 09:01
Reviewer Update

HI

Is there any feedback on this matter?