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Frikkie B

1 reviews | Active since Mar 2021

11 Mar 2021, 05:20

STAY AWAY - DO NOT ENGAGE WITH THRIFTY EVEN

On 22nd Feb 2021 I booked a Thrifty car hire at Durban CBD through rentalcars.com and booking was confirmed and paid. When I arrived at Thrifty Durban CBD, I was told that rentalcars.com cancelled the booking and that I must contact them. Ever tried to contact rentalcars.com? Anyhow, why would rentalcars.com cancel? Can only be because Thrifty cancelled and did not honor the booking. BUT, Thrifty Durban CBD was willing to rent me a car at 50% higher rates than what Thrifty was offering through rentalcars.com. (Another pointer that Thrifty cancelled the rentalcars.com booking - as they did have the vehicle available). I am still struggling to get my refund from rentalcars.com. So, Thrifty is using rentalcars.com to lure customers in, and once you care caught in the web, and standing in their office needing a car, you are stuffed. STAY AWAY - DO NO EVEN LOOK AT THEM OR ENGAGE WITH THEM

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