EC
Earl C
1 reviews | Active since Jun 2020
17 Dec 2020, 12:57
STAY AWAY!!!
Returned rental vehicle on 6th December 2020, today is 17th December 2020 and still have not received holding deposit back after being told it takes between 4-7 working days. Tried calling and emailing them but to no avail. Customer service is really pathetic but when booking was being made they would email me instantly. Person I dealt with was Nicola Goosen. Really regret using this terrible company and wouldn't advise anyone to use them in the future.
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Replies (1)0
Replies (1)
Dollar Thrifty Car Rental South Africa's replyOfficial
05 Jan 2021, 11:46Good Day Earl
We're sorry to see that your experience with us was a negative one. We’d like to learn more about your rental. Kindly forward us your enquiry, along with your rental agreement number, to *** at your earliest convenience to improve our services.
Kind Regards
Lebohang
Kind Regards
Lebohang
Dollar Thrifty Car Rental South Africa's reply05 Jan 2021, 11:46
Official
Good Day Earl
We're sorry to see that your experience with us was a negative one. We’d like to learn more about your rental. Kindly forward us your enquiry, along with your rental agreement number, to *** at your earliest convenience to improve our services.
Kind Regards
Lebohang
Kind Regards
Lebohang