WA
Wayde A

1 reviews | Active since May 2019

13 May 2019, 23:45

SHOCKING SERVICE!!! AVOID BY ALL MEANS!!

Very quick to take your deposit. It’s been two weeks now and still no news on the return of my money. I have emailed the customer service line and called In and both attempts have fallen on deaf ears.

To top off the horrible service, on collecting the car there was nobody to run through the vehicle with me to make sure there were no issues. How am I to be sure everything was ok?

Will never make use of thrifty again. Poor customer service with a very below average loan agreement.

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Replies (1)
Dollar Thrifty Car Rental South Africa
Dollar Thrifty Car Rental South Africa's reply14 May 2019, 08:13
Official
Dear Valued Customer

Please be advised that we are currently looking into your concerns and will be providing you with feedback directly.

Kind Regards

Thrifty Car Rental