Seems you have to triple check vehicles before renting

I had a need to rent a bakkie to transport some goods within our area( Centurion). So of I went and arranged to collect a bakkie from Thrifty. Got it home and parked, opened the back of the canopy and the left-hand latch on the top came clean of. As we needed the vehicle (and knowing that Thrifty would not be able to supply us with another quickly), I proceeded to fix the latch back on, to no avail. The way that it was fastened was both cheap and impossible to fix, as pop rivets were used on soft fibreglass. We ended up glueing the piece back so that it would not fall off. Did the delivery and returned the vehicle the next morning and told them about the latch. Also noticed that there was a ***** stuck in one of the tyres - not sure if we caused that or not (we had taken out tyre insurance). Now suddenly we get slapped with a fee for damages of over R 2000! ***! And the email also landed up in my spam - thanx Thrifty for not even calling us or trying to get hold of us to explain what actually was charged for. NOT Impressed at ALL!