MM
Mziwandile M

1 reviews | Active since Sept 2017

12 Sept 2017, 16:30

****med

Returned the car 7 days ago. Still no refund of my desposit. Randburg Branch. No regard for ethics. Still getting a run around although the car was return last Monday, Sept 4. Now I am being asked to provide proof that my money was never returned. Ridiculous. When I ask for proof that the deposit was refunded, they go and hide. This is messing the reputation of the company and their own livelihoods as I and more other people will never rent a vehicle there again.

0
Replies (1)
Dollar Thrifty Car Rental South Africa
Dollar Thrifty Car Rental South Africa's reply19 Sept 2017, 10:50
Official

Hi Mziwandile

Thank you for raising your concerns with Thrifty Car Rental. Please may we ask if you could kindly forward us your rental agreement number so that we can notify our customer care department?

Best regards,

Thrifty