************ with HOPELESS admin staff

Last year we established that Dollar Thrifty in fact owe us money. We returned a car that had a missing number plate, for which we paid. The vehicle check was signed off with no other issues. We thought that the last of it, but then almost a year later Dollar Thrifty sent their debt collectors after us. They claimed we owed them thousands of rands for a bumper that had to be repaired. We then also realised they still owed us the balance of the deposit. So in fact Dollar Thrifty owes us a lot of money that they have not paid back. We thought the matter resolved and now about a year later we have their debt collectors after us again? This is after we've spoken to members of their management numerous times. We've sent emails. We've made phone calls. We honestly don't know how to resolve this anymore. This company is ******** its clients.