******* RENTAL COMPANY LEFT US STRANDED

WE WERE ON OUR WAY TO CAPE TOWN FROM JHB. OUR RENTAL CAR BROKE DOWN. WE CALLED DOLLAR THRIFTY TO COLLECT US AND PROVIDE US WITH A NEW CAR. WE CALLED AT 4PM, IT IS NOW 10.45PM AND WE ARE STILL WAITING. <br> <br> WE ARE LOADED WITH EQUIPMENT AND LUGGAGE AND HAVE NO SPACE IN OUR OTHER VEHICLE TO FIT ALL OUR PASSENGERS. WE HAVE HAD TO DO NUMEROUS TRIPS (OVER 60KM) TO THE NEXT PIT STOP IN ORDER TO GET THE LADIES OF THE GROUP TO SAFETY. THE MEN IN THE GROUP HAVE BEEN SITTING ON THE SIDE OF THE ROAD FOR OVER 6 HOURS WITH NO HELP AT ALL.<br> <br> EVERY TIME WE CALL THE DRIVER HE SAYS HE IS 10 MINUTES AWAY, DESPITE GIVING THAT ANSWER FOR WELL OVER AN HOUR.