CN
Charles N

1 reviews | Active since Oct 2015

10 May 2019, 09:17

Rotten Centurion branch

Booked a car at Centurion Branch on the 25th of April 2019 and returned it 4 days later on the 29th , today it is the 10th of May and still no one at the branch or head office is able to tell me when I am getting my deposit back , the Centurion Branch and the people responsible for refunding deposits do not care at all that the R9500 deposit that they are with-holding to release is money for my apartment rent even after I explained that to the branch manager ...disgusting service. Sickening to the core.

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Replies (1)
Dollar Thrifty Car Rental South Africa
Dollar Thrifty Car Rental South Africa's reply10 May 2019, 10:11
Official
Good morning Charles

Please be advised that the refund has been processed and the proof of payment will be sent to you directly.

On behalf of Thrifty Car Rental we do sincerely apologise for any inconvenience caused.

Kind Regards 

Thrifty Car Rental