KM
Kgaogelo M

1 reviews | Active since Mar 2011

02 May 2019, 09:00

********** after successfully returned their car in good condition

Dollar Thrifty cars sucks

I rented a card from 29 march to 31 March 2019 and return the car still in good condition. The car was inspected and acknowledged by the inspection team. thereafter on the 29th April my account got debited for tire damage. Here they thought they were too smart to choose that reason, first, why did it take them 30 days to realise that the car that i had rented had a tire damage. does that mean that they never used the car for thirty days waiting to debit me. also wondering how i returned the car back that was damaged? It looks like dollar Thrifty car is using every means to ensure there is always cash flowing into their bank account for wrong reasons and the employees have also training to be ****** and to be *******. I'm so disappointing with what i received from this company, i must say that this was a terrible experience i have ever had and i never thought in my life time i will ever approach this company again.

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Replies (1)
Dollar Thrifty Car Rental South Africa
Dollar Thrifty Car Rental South Africa's reply02 May 2019, 10:17
Official
Dear Valued Customer

Thank you for addressing your concerns with Thrifty Car Rental, please be advised that we are currently looking into your concerns and will be providing you with feedback directly. 

Kind Regards. 

Thrifty Car Rental.