PM
Patrick M

1 reviews | Active since Jul 2015

22 Jul 2015, 09:52

Rental Deposit and Redicilous Charges

Morning<br> <br> I would just like to warn people not to use this car rental company due to the following experiences:<br> <br> 1. You never get your deposit within 4 working days as promised<br> 2. They just deduct funds from your credit card without informing you<br> 3. If you drop off the car during the early hours and no inspection can be done, they will charge you for fuel and \claim"the car wasn't filled up.<br> 4. When you contact their head office for answers they say they will investigate and call you back which they never do.<br> <br> So"

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Replies (1)
Dollar Thrifty Car Rental South Africa
Dollar Thrifty Car Rental South Africa's reply22 Jul 2015, 13:33
Official
Hello pmakwenkwe,

Thank you for addressing your concerns with Dollar Thrifty Car Rental South Africa.

Customer Care has received your query / complaint and will be investigating, once we have concluded the investigation we will revert back to you.

Kind Regards

Customer Care Department