1 reviews | Active since Mar 2011
RENT A CAR AT YOUR OWN RISK , YOU WILL HAVE TO RUN AFTER THEM FOR YOUR REFUND
So once again , here I am having to run off to hellopeter just so your refunds department can do the right thing . Below is tan email I initially sent to your customer service who actually did their part as they responded on the same day and advise they had forwarded my mail to refunds .
" Good day
Kindly advise how far along the process of the refund for the above mentioned account is ?
On the 7th Jan (12pm) , I received a call from accounts to verify my bank account number ,and was advised that my refund was being processed . Which is why I am sending this communication .
feedback will be highly appreciated .
Regards"
This was the second time I was actually booking a car with you guys and , you have just reminded me why I thought you were one of the rerrible rentals when it came to refunds.
Get your refunds to contact me , I will not be wasting my airtime calling you guys while I am being transferred from pillar to post .
My Rental Agreement No : ***
Thank you for addressing your concerns with Thrifty Car Rental.
Please be advised that the refund for your deposit is currently in for processing. a copy of the Proof of Payment will be sent to you once the refund is processed.
Kind Regards
Thrifty Car Rental
Thank you for addressing your concerns with Thrifty Car Rental.
Please be advised that the refund for your deposit is currently in for processing. a copy of the Proof of Payment will be sent to you once the refund is processed.
Kind Regards
Thrifty Car Rental
