REFUND STILL NOT PROCESSED AND BEING TOLD STORIES

<p>I hired a car with Thrify at Cape Town International Airport on 6th Augutst. <br />The booking was an online booking meaning it was prepaid R1887.00 was deducted from my account.A further R837 was deducted from my account on 11th August. I called and asked why I was charged again. A lady by the name of Tasnim from CPT Thrifty checked and told me it was an error and money will be refunded in 7 days.</p> <p>On Monday 21st August I called to enquire as refund was not in my account. She gave me a number to their head office where I spoke to guy called Rushel and told me my refund was not yet processed by the manager. <br />He then said he'll send me a proof of payment and since Thrifty uses FNB the money will be in my account on Monday. It is 24th August and Money is still not in my account.</p> <p>Rushel did send some document, which he says is a proof of payment. Sent him an email again today asking since payment was made and Thrifty is using FNB why is the money not in my account.Thrifty please return the money that was wrongfully taken from my account. How is it that you keep double charging your customers. It is wrong and you are infact *****ing from your customers.</p>