ZM
Zoleka M
1 reviews | Active since Dec 2013
13 Jul 2015, 15:43
Refund for a car I couldn't take ASAP
The below booking was made and paid in full for a Mercedes and only at collection was it clarified that i needed 2 credit cards as it is classified as \luxury vehicle"";as my money has been withheld for over a month now.<br> <br> Booking status: Confirmed<br> Reference Number: ***<br> Date of order: 2015/06/09<br> Personal Detail:<br> <br> Sponsored Booking:<br> <br> No<br> Vehicle Rented: Mercedes A Class or Similar<br> <br> Pickup date: 2015/06/13 08:00<br> <br> Pickup location: PTA C"""
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Dollar Thrifty Car Rental South Africa's replyOfficial
22 Jul 2015, 13:30Hello MissMoe,
Thank you for addressing your concerns with Dollar Thrifty Car Rental South Africa.
Customer Care has received your query / complaint and will be investigating, once we have concluded the investigation we will revert back to you.
Kind Regards
Customer Care Department
Thank you for addressing your concerns with Dollar Thrifty Car Rental South Africa.
Customer Care has received your query / complaint and will be investigating, once we have concluded the investigation we will revert back to you.
Kind Regards
Customer Care Department
Dollar Thrifty Car Rental South Africa's reply22 Jul 2015, 13:30
Official
Hello MissMoe,
Thank you for addressing your concerns with Dollar Thrifty Car Rental South Africa.
Customer Care has received your query / complaint and will be investigating, once we have concluded the investigation we will revert back to you.
Kind Regards
Customer Care Department
Thank you for addressing your concerns with Dollar Thrifty Car Rental South Africa.
Customer Care has received your query / complaint and will be investigating, once we have concluded the investigation we will revert back to you.
Kind Regards
Customer Care Department