Rather use Uber

I rented a car from Thrifty Cape Town International airport on the 11th of June and returned it on the 12th of June, I was informed that the holding deposit would be released in 7 working days. After the period had expired I contacted their national call center number to make the necessary enquiry, I was told that only CT staff could correct the situation of which I was then told to contact CT International branch. The contact numbers that I was given were outdated. I finally got hold of the branch manager Craig and he apologized for the inconvenience and promised that the situation would be corrected. I received a further call from one of his staff and they instructed me that the situation had been corrected this is 2 weeks after I had returned the car, and certainly not was promised. Since then another two days have passed and still the situation has not been corrected. Very disappointing. My advice rather just use Uber for business travel. No fuss and no dealing with car rental companies!