Poor service or *******????

During October - December 2017 I rented 3 vehicles from Thrifty Johannesburg as I was there on a extended holiday from Scotland. I was told that because I used an international card to pay when it comes to returning the deposit it will take 14 days.

Its now April. And don't think its easy to get to speak to someone who is actually prepared to help you. I eventually after numerous emails which was ignored phoned from Scotland to try and speak to someone, even then at another cost to myself took me a couple of days to actually get hold of someone! I was then told that the money has been refunded and that the bank must just release it. The lady with the name of Fatima promised this will be resolved soon. That mail was sent the 1st March 2018. Since then I have sent numerous emails to make contact again but is blatantly being ignored.

Another email sent today so lets see where that goes!

Save yourself the time frustration and then ultimately money. Do not use thrifty. I will make it my personal mission to spread the word now of how these people will not give your money bac****

I am only one customer that is owed R7000-00. By the look of this forum there are hundreds more like me. Would love to see the amount of interest this company earn from our holding deposits.....or should that be from our stupidity to rent from a company that blatantly *****s customers money?