1 reviews | Active since May 2018
Poor service from Claims department
Dollar Thrifty Car Rental "Claims department'' I returned a vehicle with a minor dent less than 11cm long on the 3rd of May 2018 and I am still battling to get a quote for the damage or my refund, Everyday I am promised to be updated on may case but I hardly receive feedback unless I follow up. refund from claims department is a nightmare.
Dear Valued Customer
Thank you for bringing this matter to our attention and therefore allowing us the opportunity to investigate and ensure proper corrective and preventive measurements is put in place.
The matter is under investigation, you will be contacted directly with feedback once we have concluded our investigation.
Thank you
Dollar Thrifty Car Rental
Dear Valued Customer
Thank you for bringing this matter to our attention and therefore allowing us the opportunity to investigate and ensure proper corrective and preventive measurements is put in place.
The matter is under investigation, you will be contacted directly with feedback once we have concluded our investigation.
Thank you
Dollar Thrifty Car Rental