Please refund my holding deposit

Greetings.

Thrifty disappointed me a lot, I often worked with them when I need a car. The car is returned back at Randburg branch two weeks back, No stretch and Petrol is full. I called them numerous , tell me about seven days period . Now the seven days period is over no money into my back account. I send email this morning no respond . On Monday I was told the money was transferred into my bank account but nothing come through. Can we kindly get assistance . Thrifty doesn't respect us as clients .we support what they offering us . As customers can someone take our complains forward our issues be resolved please. Guys @ Thrifty Car Rental South Africa you are making your clients to run to your competitors you will end up closing doors. Improve your services please before its too late.