Pathetic, they cancel the booking a few hours before the trip and increased the price

I booked a car through their partner rentalcars.com. On the day of the trip, a few hours before the flight, they decide to cancel the transaction and reversed funds, no notification, NOTHING. Needless they did not cater for any bank fees. Instead of a call, we are being offered a car that is on a higher class and more expensive. Hello, we chose a certain class for a reason. Not only is this an inconvenience, its also terrible service that requires one to sit on the edge of the seat - worrying about whether they'd find a car waiting on the other side of the flight.

Consider them if you like be uncertain about your trip and have the carpet pulled from under your feet. Also, if you are not the type to plan things on time and do not mind making bookings a few hours before your flight.

Sort out your order processes with your partners. It was my first time trying them and I wouldn't' recommend them to anyone. No call, NOTHING!