1 reviews | Active since Jul 2017
Overcharging
<p>I have rented out a vehicle ( VW Polo ) in Cape Town on the 03 July 2017 to be returned on the 4th of July 2017. </p> <p>I was charged R 818.00 for this rental. I travelled for 58KM on this vehicle. I went to refuel the vehicle as Always but got a shock of my life when I was told to pay R 199.01 for fuel. On Friday I have travelled for over 87 Km with the car rented in OR Tambo and as I refuel the car I paid R 37.50. </p> <p> </p> <p>It it simply says that this vehicle was never fueled to full tank and I had to suffer for that. When I called to complain I spoke to the lady called Samantha and she gave me an attitude and ended up not talking to me. </p>
Dear Mzwakhe
Thank you for bringing this to our attention. We have notified our branch manager at Thrifty Cape Town for further investigation.
Kind regards,
Thrifty
Dear Mzwakhe
Thank you for bringing this to our attention. We have notified our branch manager at Thrifty Cape Town for further investigation.
Kind regards,
Thrifty
