Non-existent customer service

<p>Thrifty should not be in business. Uncommunicative *****s.</p> <p>On 14 April 2017 I collected a car from the Sandton depo with a holding deposit of R6 000 for comprehensive cover. Wheel caps were ****** from the car and with no contact to me an additional R1,503.20 was taken from my credit account on 18 April - no consultation, no quotatiion, nothing was said to me.</p> <p> </p> <p>On 29 April 2017 I collected a car again for 1 day from the Sandton depo with a R6 000 holding deposit for comprehensive cover. The car was collected 12:56 on 29th and return on 30 April within the two hour grace period. I hav been told I am beng charged for an extra day. Again with no consultation, no quotation amounts of R458.01 on 2 May and R5,041.99 were deducted from my credit card account for a windscreen crack. </p> <p>On Firday 5 May after paying online on the Thrifty website 50% of a rental deposit of R140, I cancelled the hire when I found out about the non-communicated charges for the windscreen crack and extra day. I am still waiting for this amount back. </p> <p> </p>