1 reviews | Active since May 2014
No Response with Damage Report
We rented a vehicle from Thrifty at Bloemfontein Airport. We had a small accident and the vehicle was damaged. As per the agreement we had to pay the excess. This was deducted straight of my credit card but up to now (one month later) after more than 5 calls I have still not received any response from Thrifty with a damage report, or any feedback with regards to what the cost of the repairs were. I am highly frustrated with the service that I have received!
Dear Valued Customer
RE: Rental Agreement Number # ***
We sincerely apologize for the delay in feedback received with regards to the damages claim, we will request our claims department be in contact with the renter Mr Scholtz with the utmost urgency.
Kind Regards
Dollar Thrifty Car Rental Customer Care
Dear Valued Customer
RE: Rental Agreement Number # ***
We sincerely apologize for the delay in feedback received with regards to the damages claim, we will request our claims department be in contact with the renter Mr Scholtz with the utmost urgency.
Kind Regards
Dollar Thrifty Car Rental Customer Care
Dear Valued Customer
RE: Rental Agreement Number # ***
We sincerely apologize for the delay in feedback received with regards to the damages claim, we will request our claims department be in contact with the renter Mr Scholtz with the utmost urgency.
Kind Regards
Dollar Thrifty Car Rental Customer Care
Dear Valued Customer
RE: Rental Agreement Number # ***
We sincerely apologize for the delay in feedback received with regards to the damages claim, we will request our claims department be in contact with the renter Mr Scholtz with the utmost urgency.
Kind Regards
Dollar Thrifty Car Rental Customer Care
Dear Valued Customer
Thank you for allowing Dollar Thrifty Car rental the opportunity to contact you and resolve your concerns.
Thank you
Dollar Thrifty Car Rental
Dear Valued Customer
Thank you for allowing Dollar Thrifty Car rental the opportunity to contact you and resolve your concerns.
Thank you
Dollar Thrifty Car Rental
Good Afternoon Michelle
We have received confirmation of Evelyn from our claims department having been in contact with you pertaining to the case in question.
Kind Regards
Customer Care
Good Afternoon Michelle
We have received confirmation of Evelyn from our claims department having been in contact with you pertaining to the case in question.
Kind Regards
Customer Care