DB
David B
1 reviews | Active since Jun 2019
01 Sept 2020, 11:12
No Deposit Refund After 5 Months' Waiting
As was said in my previous review, the car was good, the service was good, but from March 21 to date they have not returned my deposit. They made contact after my previous review and I supp**** them with the information they needed to research my query. This was longer than two weeks ago, and no correspondence to date. I feel very disappointed in them.
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Replies (4)0
Replies (4)
Dollar Thrifty Car Rental South Africa's replyOfficial
01 Sept 2020, 12:28Good Day David
We're sorry to see that your experience with us was a negative one. We’d like to learn more about your rental. Kindly forward us your inquiry, along with your rental agreement number, to *********** at your earliest convenience to improve our services.
Regards
Lebohang
Regards
Lebohang
Dollar Thrifty Car Rental South Africa's reply01 Sept 2020, 12:28
Official
Good Day David
We're sorry to see that your experience with us was a negative one. We’d like to learn more about your rental. Kindly forward us your inquiry, along with your rental agreement number, to *********** at your earliest convenience to improve our services.
Regards
Lebohang
Regards
Lebohang
DB
David B's updateReviewer Update
02 Sept 2020, 06:13The reservation number is *** at Cape Town Airport, tel ***and came into effect on 14/2/2020 at 15:00 and was extended a couple of times and ended on 21/3/2020 at Cape Town Airport. Please check my previous reply, but more important is to refund my deposit. It has been quite a long wait, hasn't it?
DB
David B's update02 Sept 2020, 06:13
Reviewer Update
The reservation number is *** at Cape Town Airport, tel ***and came into effect on 14/2/2020 at 15:00 and was extended a couple of times and ended on 21/3/2020 at Cape Town Airport. Please check my previous reply, but more important is to refund my deposit. It has been quite a long wait, hasn't it?
DB
David B's updateReviewer Update
18 Sept 2020, 11:17Since 2 September I have not received a response from you. What is the problem? Two weeks later, still no refund in my bank account. Sorry, 6 months later. Come on and do the right thing!
DB
David B's update18 Sept 2020, 11:17
Reviewer Update
Since 2 September I have not received a response from you. What is the problem? Two weeks later, still no refund in my bank account. Sorry, 6 months later. Come on and do the right thing!
DB
David B's updateReviewer Update
20 Oct 2020, 10:21It has been 7 months now. Are you keeping the deposit for yourself? Should the world know about this? Respond urgently, or I write another review.
DB
David B's update20 Oct 2020, 10:21
Reviewer Update
It has been 7 months now. Are you keeping the deposit for yourself? Should the world know about this? Respond urgently, or I write another review.