LL
Lebohang L
1 reviews | Active since Jun 2012
05 Nov 2015, 14:15
Money missing from bag
This morning I returned a rental vehicle to Dollar Thrifty in Sandton at the Radison Blue and had the misfortune of forgetting my bag in the vehicle. I left the car with an attendant named Themba (I think), and I'm guessing he's the one who found and took the bag to reception. Upon opening my bag, I noticed there was R300 missing from it and I know for a fact that it was in the bag. a helpful man named Craig called to tell me that my bag was at reception, but the missing money is unaccounted for and I don't know who to see to escalate this problem<br> <br> Lebo
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Replies (1)Dollar Thrifty Car Rental South Africa's replyOfficial
19 Nov 2015, 13:30Hello Brand****,
Thank you for addressing your concerns with Dollar Thrifty Car Rental South Africa.
Customer Care has received your query / complaint and will be investigating, once we have concluded the investigation we will revert back to you.
Kind Regards
Customer Care Department
Thank you for addressing your concerns with Dollar Thrifty Car Rental South Africa.
Customer Care has received your query / complaint and will be investigating, once we have concluded the investigation we will revert back to you.
Kind Regards
Customer Care Department
Dollar Thrifty Car Rental South Africa's reply19 Nov 2015, 13:30
Official
Hello Brand****,
Thank you for addressing your concerns with Dollar Thrifty Car Rental South Africa.
Customer Care has received your query / complaint and will be investigating, once we have concluded the investigation we will revert back to you.
Kind Regards
Customer Care Department
Thank you for addressing your concerns with Dollar Thrifty Car Rental South Africa.
Customer Care has received your query / complaint and will be investigating, once we have concluded the investigation we will revert back to you.
Kind Regards
Customer Care Department
