LL
Lebohang L

1 reviews | Active since Jun 2012

05 Nov 2015, 14:15

Money missing from bag

This morning I returned a rental vehicle to Dollar Thrifty in Sandton at the Radison Blue and had the misfortune of forgetting my bag in the vehicle. I left the car with an attendant named Themba (I think), and I'm guessing he's the one who found and took the bag to reception. Upon opening my bag, I noticed there was R300 missing from it and I know for a fact that it was in the bag. a helpful man named Craig called to tell me that my bag was at reception, but the missing money is unaccounted for and I don't know who to see to escalate this problem<br> <br> Lebo

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Replies (1)
Dollar Thrifty Car Rental South Africa
Dollar Thrifty Car Rental South Africa's reply19 Nov 2015, 13:30
Official
Hello Brand****,

Thank you for addressing your concerns with Dollar Thrifty Car Rental South Africa.

Customer Care has received your query / complaint and will be investigating, once we have concluded the investigation we will revert back to you.

Kind Regards

Customer Care Department