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robert D
1 reviews | Active since Feb 2012
12 Nov 2015, 18:42
Might be the cheapest but will cost you more!
Rented a car from O R Tambo. From driving the car out of the depo it pulled to the right. Not long there after the tyre failed. I had to pull over and change the tyre. which is not the safest in South Africa. <br> <br> After this fantastic ordeal I got charged for mileage that was already included and fuel that was not used. Its been over 6 weeks now and many phone calls to manager after manager but my money is still in their account. Quick to debit but the refunding seems impossible.<br> <br> Pathetic service and poor conditioned cars.
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Replies (1)Dollar Thrifty Car Rental South Africa's replyOfficial
19 Nov 2015, 13:36Hello robhaswings,
Thank you for addressing your concerns with Dollar Thrifty Car Rental South Africa.
Customer Care has received your query / complaint and will be investigating, once we have concluded the investigation we will revert back to you.
Kind Regards
Customer Care Department
Thank you for addressing your concerns with Dollar Thrifty Car Rental South Africa.
Customer Care has received your query / complaint and will be investigating, once we have concluded the investigation we will revert back to you.
Kind Regards
Customer Care Department
Dollar Thrifty Car Rental South Africa's reply19 Nov 2015, 13:36
Official
Hello robhaswings,
Thank you for addressing your concerns with Dollar Thrifty Car Rental South Africa.
Customer Care has received your query / complaint and will be investigating, once we have concluded the investigation we will revert back to you.
Kind Regards
Customer Care Department
Thank you for addressing your concerns with Dollar Thrifty Car Rental South Africa.
Customer Care has received your query / complaint and will be investigating, once we have concluded the investigation we will revert back to you.
Kind Regards
Customer Care Department
