Just getting no where...

<p>A Dollar Thirty employee drove into the rear of my vehicle. I logged my complaint regarding the damage. Everytime I sent them e-mails but I don't get any reply back. When I phone them it's only empty promises . It feels as if I'm the one who drove into their vehicle. Everytime they tell me that Management has to review the merits of my claim. What merits? It's been over a month now and I'm getting no where. I'm on that stage to take the matter to the paper's. I was even told by their staff at Cape Town depot this management will do everytime to shift the blame to the third party involved . I for my vehicle to be repaired soon.</p>