BS
Bathabile S
1 reviews | Active since Dec 2012
10 Aug 2015, 22:11
Incorrect information provided
I had a rental over 2 weekends ago and returned car in time. I was since promised a refund with 24 hours or last Wednesday. Everyone I speak to gives different information and I have not been refunded in over a week!!!
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Replies (1)
Dollar Thrifty Car Rental South Africa's replyOfficial
11 Aug 2015, 10:39Hello BathabileSambo,
Thank you for bringing this matter to our attention.
We appreciate that you have made us aware of the issues that you were faced with at the time of the rental taking place.
The matter is being investigated, hence we will contact you directly with feedback once we have concluded our investigation.
Kind Regards
Customer Care
Thank you for bringing this matter to our attention.
We appreciate that you have made us aware of the issues that you were faced with at the time of the rental taking place.
The matter is being investigated, hence we will contact you directly with feedback once we have concluded our investigation.
Kind Regards
Customer Care
Dollar Thrifty Car Rental South Africa's reply11 Aug 2015, 10:39
Official
Hello BathabileSambo,
Thank you for bringing this matter to our attention.
We appreciate that you have made us aware of the issues that you were faced with at the time of the rental taking place.
The matter is being investigated, hence we will contact you directly with feedback once we have concluded our investigation.
Kind Regards
Customer Care
Thank you for bringing this matter to our attention.
We appreciate that you have made us aware of the issues that you were faced with at the time of the rental taking place.
The matter is being investigated, hence we will contact you directly with feedback once we have concluded our investigation.
Kind Regards
Customer Care