NN
Nompumelelo N

1 reviews | Active since Feb 2015

05 Dec 2019, 10:41

I WANT MY DEPOSIT BAC****!!!

May I please have the deposit back, it's been months now. Since October you've been sending me from pillar to post. I want my deposit back.

0
Replies (5)
Dollar Thrifty Car Rental South Africa
Dollar Thrifty Car Rental South Africa's reply05 Dec 2019, 10:53
Official
Good Day Nompumelelo

Thank you for addressing your concerns with Thrifty Car Rental.

Kindly advise on the renters details and rental agreement number in order for us to investigate into your concerns and provide you with feedback.

Kind Regards

Thrifty Car Rental 
NN
Nompumelelo N's update10 Dec 2019, 12:29
Reviewer Update
Good day, my mother is at the bank at the moment and the so called confirmation of the bank releasing the money does not exist. There is no record of your Thrifty paying back the deposit.
NN
Nompumelelo N's update10 Dec 2019, 12:30
Reviewer Update
You guys are lying and I'll show you flames. You'll pay back the money whether you like it not.
Dollar Thrifty Car Rental South Africa
Dollar Thrifty Car Rental South Africa's reply10 Dec 2019, 15:25
Official
Good Day Nompumelelo

 
There is no notification or transaction when the deposit is released, as the deposit is held within your account the available balance will increase by the amount released.

Kind Regards

Thrifty Car Rental 

NN
Nompumelelo N's update10 Dec 2019, 19:54
Reviewer Update
I don’t think you read my previous comment thoroughly. My mother went to the bank (the place which will confirm or dispute your theory), they disputed, printed her statement (showing her balance, you know the numbers which reflect on the account) and they assured her that the balance did not increase therefore that would mean (in layman’s terms) there was NO amount released.

So unless you can dispute the findings which are on paper, your company still remains a **** and you will pay my deposit, just wait for it.