HORRIBLE HANDOVER OF CAR

We hired a car at OR TAMBO INTERNATIONAL AIRPORT Thriffy car rental and no inspection was done on the car with us after one of their drivers drove and inspected the car himself. Where the “scratch” is it’s indicated that there is a “chip” on the inspection form and now it’s suddenly our scratch. Now we are told that we need to acknowledge a scratch that we did not make. I am not happy with this company. We were told the rate for extra km is R2,17 only now to find out the rate is up to R2,72. Changing the entire total amount. *** Ms Mantshwane.