SM
Sebasi M

1 reviews | Active since Jul 2015

13 Apr 2017, 15:37

Holding deposit not returned

<p>I rented a vehicle from Thrifty Car Rental and returned it on the 31st of March 2017. Holding deposit is supposed be returned after 4-7 working days. It's the 13th of April today and I still haven't received my deposit back. This is unacceptable! Now I'm being told I have to wait another 4-7 days to get my money. </p>

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Replies (1)
Dollar Thrifty Car Rental South Africa
Dollar Thrifty Car Rental South Africa's reply13 Apr 2017, 15:43
Official

Hi Sebasi

We apologise sincerely that you have had to experience a delay in receiving back your deposit. We have escalated your query to customer care for attention.

Best regards,

Thrifty