Getting No refund

<p>I recently rented a car for one day,(28 April to 29 April) I had to transfer R6500 from my check account to their account because I didn't have my credit card with me.</p> <p>When I gave back the car I phoned customer care on Tuesday just to enquire when they will be refunding me. The lady was really irratated and told me at least 5 working days, but definitely before 7 working days.</p> <p>So 9 working days past, still no refund, I called AGAIN this morning, after more than 3 minutes on the line, just to get hold of customer care the lady told me she will phone me back and when she did, I was told that the refund is in process but they dont know when it will be signed off.</p> <p> </p> <p>So thank you so much dollar Thrifty for letting me pay A LOT OF interest and for confirming my point of view, I will never rent a car from you again, sorry.</p>