For Appalling Service, please contact Dollar Thrifty, O R Tambo!

1. I returned a car at OR Tambo on 13 April in mint condition, and am still waiting for my deposit refund more than 3 weeks later. I have since called my bank and was advised that the monies are 'pending' as Thrifty hasn't called the bank to release my deposit back into my account. Seriously?! 3 WEEKS LATER?! 2. On 26 April I queried an invoice from Tony Chetty regarding the above, where I was billed two separate unknown amounts. I sent a follow up email on 01 May and still no response. I've since called the OR Tambo branch and its manager, Shayleen, multiple times to no avail. The service has been utterly appalling!