1 reviews | Active since May 2014
FALSE ADVERTISING QUERY - FIXED QUICKLY!
To Management & Rowan.
Thank you very much for your prompt response, i was really impressed with how you handled my grievance. I'm enjoying the free upgrade vehicle, i also appreciate that you delivered the car where i was, you went the extra mile to compensate for the inconvenience caused just like top successful businesses do. I'm satisfied with doing business with you and will not mind coming back in future. You've managed to redeem your credibility. Keep it up and your rating will up to excellence. Thanks again Rowan, you are a champion.
Dear Valued Customer
Thank you for allowing Dollar Thrifty Car Rental the opportunity to resolve your query, We're delighted to see/hear that your experience with us was a good one and we look forward to being of service to you again in the near future.
Thank you
Dollar Thrifty Car Rental
Dear Valued Customer
Thank you for allowing Dollar Thrifty Car Rental the opportunity to resolve your query, We're delighted to see/hear that your experience with us was a good one and we look forward to being of service to you again in the near future.
Thank you
Dollar Thrifty Car Rental
Dear Valued Customer
On behalf of Dollar Thrifty Car Rental, we sincerely apologize for any inconvenience caused.
We can assure you this is not indicative of our level and standard of service something we pride ourselves in.
This matter is seen in a serious light and therefore we would like to thank you for allowing us the opportunity in identify the challenges at hand in order for us to improve our service we provide to our valued customers, we would like to assure you that corrective measures have been taken.
We are committed to quality and service deliverance as we will strive on a daily basis to fulfil these commitments.
We truly hope that you can forgive us this lapse in service and allow us to continue to be of service to you.
Thank you
Dollar Thrifty Car Rental
Dear Valued Customer
On behalf of Dollar Thrifty Car Rental, we sincerely apologize for any inconvenience caused.
We can assure you this is not indicative of our level and standard of service something we pride ourselves in.
This matter is seen in a serious light and therefore we would like to thank you for allowing us the opportunity in identify the challenges at hand in order for us to improve our service we provide to our valued customers, we would like to assure you that corrective measures have been taken.
We are committed to quality and service deliverance as we will strive on a daily basis to fulfil these commitments.
We truly hope that you can forgive us this lapse in service and allow us to continue to be of service to you.
Thank you
Dollar Thrifty Car Rental