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1 reviews | Active since Nov 2018

03 Nov 2018, 19:52

Fair warning to consumers thinking of renting - DON'T

What a terrible experience renting from Dollar Thrifty!

1. After returning the car with a FULL fuel gauge, received a credit card charge for a fuel top up! This happened just a couple of days later.

2. Three months later, received another notification from them regarding a traffic fine and asked to pay. When I rep**** that I would be contesting the charge with the traffic department, they went ahead and charged me anyway!

There is no level too low for Dollar Thrifty to **** you out of your money. Avoid at all costs.

My friend who rented from Avis faced no such problems despite our cars following each other and filling up at the same petrol station.

Don't trying saving a few cents by choosing Thrifty, in the long run you will find yourself feeling yourself cheated at every turn.

For info, the car was rented at Kruger Mpumalanga Airport.

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Replies (1)
Dollar Thrifty Car Rental South Africa
Dollar Thrifty Car Rental South Africa's reply05 Nov 2018, 09:20
Official

Dear Valued Customer

Thank you for addressing your concerns with Dollar Thrifty Car Rental.

Please be advised that we are currently investigating into your concerns and will be providing you with direct feedback.

Thank you

Dollar Thrifty Car Rental