Excessive quote

I rented a vehicle from your Somerset West branch for period between 20th January until 24th January 2016.<br> <br> The evening I rented the car, the drivers door got damaged when I opened it as the wind opened it quickly and got damaged when hit the mirror of another vehicle. <br> <br> I dropped the car off and filled in the claim form. I received an email from Robyn Heynes on Saturday, 30th January 2016 stating the damage cost was R2223.00 and service fee of R500.00.<br> <br> This quote is excessive for the damages received! <br> <br> There are multiple other damages on the vehicle... why haven't those been repaired?<br> <br> I requested why 3 quotes weren't gotten and was told the bellow:<br> <br> \Good day Mr Mulder <br> <br> The prices quoted to you was the quote which we've received from our prefered panel shop. <br> <br> We do not have the vehicle assessed by other suppliers. <br> <br> Trust all is in order. <br> <br> Robyn\".<br> <br> I then requested if I could make payment arrangements and told the full amount would come off.<br> <br> This will be the last time your company will be used and I shall post this on social media websites to ensure people know that customer service doesn't exist with your company. <br> "