1 reviews | Active since Oct 2021
Don't ever consider using Thrify Car hire, it is true that they do Rip people off.
I urge anyone thinking of using Thrifty Car hire to never do so as you will be ********** by them. I booked an paid for a vehicle for unlimited km, and drove about 2000km, I then returned the car a day earlier and have been penalized, they say that I no longer qualify for unlimited km because I brought the car back a day earlier and now is billing me for 800km which is an additional R3000. I am beyond words and cannot believe they would rip people off like this. I have put in a complaint to their customer service and their response were as follows. "Due to the vehicle being returned a day earlier, you were only billed for 3 rental days thus meaning only 1200 kilometers included in your contract, therefore the additional kilometers have been billed.
Unfortunately Thrifty Car Rental will not be able to waiver the kilometer's charged."
This was never disclosed to me when I rented the vehicle over the phone and now I am being charged an additional R3000 for doing something that I thought a good thing bringing the vehicle back a day earlier. I am completely disgusted by their service and response on the matter.
