HM
Hamondy M
1 reviews | Active since May 2019
23 May 2019, 11:30
Dollar Thrifty Deposit *******
I Hired a car on 12 May, and returned same day in Cape Town Greenpoint. Deposit was to be paid in 7-9 working days. Given run around to phone my bank, by the front office, now they say will take 21 days. No commitment to what they say. Avoid them at all cost, to reduce stress. I think i will pay them a visit at their head office in Kempton Park.
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Replies (1)
Dollar Thrifty Car Rental South Africa's replyOfficial
24 May 2019, 08:46Dear Hamondy
Thank you for addressing your concerns with Thrifty Car Rental and we do apologise for the inconvenience caused. Kindly contact our Customer Care team on *** with the rental agreement number in order for us to investigate your deposit query. Please use Hello Peter Complaint and your rental agreement number in your subject line.
Kind regards
Thrifty Car Rental
Kind regards
Thrifty Car Rental
Dollar Thrifty Car Rental South Africa's reply24 May 2019, 08:46
Official
Dear Hamondy
Thank you for addressing your concerns with Thrifty Car Rental and we do apologise for the inconvenience caused. Kindly contact our Customer Care team on *** with the rental agreement number in order for us to investigate your deposit query. Please use Hello Peter Complaint and your rental agreement number in your subject line.
Kind regards
Thrifty Car Rental
Kind regards
Thrifty Car Rental