ME
Mohammed E

1 reviews | Active since Dec 2019

20 Dec 2019, 15:00

Dollar Thrifty Car Rental *******

I hired a vehicle from the Lanseria branch on the 13th of December and returned it on the 16th of December. I received my deposit back on the 19th of December however I was charged for an additional day, that is blatant theft.

Upon collection of the vehicle I mentioned to the consultant assisting me that the vehicle will be returned no later then 9pm and even called in earlier that day to confirm and I was assured all was fine.

Called headoffice numerous times only to have the phone call end.

You cant take money from poeples accounts as you see fit, that is utter **** and is called theft

0
Replies (3)
Dollar Thrifty Car Rental South Africa
Dollar Thrifty Car Rental South Africa's reply20 Dec 2019, 15:20
Official
Good Day Mohammed

Thank you for addressing your concerns with Thrifty Car Rental.

Please be advised that we are currently looking into your concerns and will be providing you with feedback directly.

Kind Regards

Thrifty Car Rental 
ME
Mohammed E's update24 Dec 2019, 11:59
Reviewer Update
Still no reply?

Took me one week to get hold off accounts department only to be told theyll look into it

This is pathetic
ME
Mohammed E's update30 Dec 2019, 14:26
Reviewer Update
You'll were quick to ***** my money but won;t bother responding