Dollar Thrifty Car Hire Durban - Failure to pay back refundable deposit

Hired a car, dropped it off a day early, its been 3 weeks and my refundable deposit has still not been paid. They fail to pay the refundable deposit, if you forget or assume it has been paid then they will simply keep your money. You need to actively REQUEST your money back . and even when you do, they fail to assist and go silent . shady business practices - avoid this company.