IF
Ian F

1 reviews | Active since Nov 2020

07 Nov 2020, 11:34

Dollar thrifty bunch of *****es

Had a booking that was cancled due to covid. They refused to give me a refund and told me I can get the ammount as credit on my next booking. I tried to make another booking but was told that the deposid I paid will not be taken into account, the fool subsequently then screamed that I needed to take it up with their refund department and hanged up. What a bunch of arrogant fking *****es. I got a great deal from Hertz for half the ammount they stole from me , they will never ever see me again.

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Replies (1)
Dollar Thrifty Car Rental South Africa
Dollar Thrifty Car Rental South Africa's reply09 Nov 2020, 08:29
Official
Good Day Ian

 
On behalf of Dollar Thrifty Car Rental, we sincerely apologise for any inconvenience caused.

We can assure you this is not indicative of our level and standard of service, something we pride ourselves in.  
Please be advised that your refund has been submitted for processing.

Regards
Lebohang