Hellopeter
Share Your Experience
UU
Unique U

1 reviews | Active since Jan 2018

19 Feb 2019, 16:35

Dollar Thrifty are serial offenders of unauthorized transactions using card details on file. **********!!!!

On the 19/02/2019, after spending nearly three days to get these degenerates on the line, i requested a quote on the extension of the current car rental i had with them. I required a quotation for approval so i can decide how long i would be extending the hire.

What they have done is actually use my card details on file to *******ly deduct R6168.00 from my bank account.

What was even more disgusting was when i called my bank I was told that Dollar Thrifty are serial offenders in this regard.

Honestly every single time i have dealt with them this last three weeks, there has always been an attempt to overcharge, change rates or add unexplained charges onto my rental.

I would recommend staying far away from these ******.

0
Replies (2)
Dollar Thrifty Car Rental South Africa
Dollar Thrifty Car Rental South Africa's reply20 Feb 2019, 09:35
Official
Dear Valued Customer

Please kindly contact our Customer Care department on *** with your reservation/ rental agreement so that we may look into your concerns and provide you with feedback directly.

Thank you

Thrifty Car Rental
UU
Unique U's update21 Feb 2019, 08:44
Reviewer Update
Provide feedback here. As a company that trades with the public, the public should know who they dealing with. Do not try and keep things hush hush here. I was sent a "refund proof"... which contains no confirmation and nothing reflects on my account. I want the branch Manager of OR Tambo in handcuffs. I am not satisfied that you shrug off ******* activities within your company. Refunding my money is not enough... this is not just about the money. When i reported this transaction to my bank, the consultant informed me that Dollar Thrifty are serial offenders of these ******* transactions. Come now, the public need an explanation to this *******ion.