sS
scarlettblphillips S

1 reviews | Active since Nov 2016

02 Jan 2020, 18:52

DO NOT HIRE - DO NOT RETURN DEPOSIT & CONTINUE TO TAKE MONEY FROM YOUR ACCOUNT

From the other Hello Peter complaints I have seen I think this company is disgusting.

I am another of many whose deposits (R6000) was just not returned. On top of this, they deducted the cost of the car 11 day after paying for it a second time! and have no record of this on their system.

After spending hundreds of Rands calling them from the UK, and being told it would be escalated (as international calls are too expensive) I have heard nothing. No response to emails, tickets, social media etc.

0
Replies (1)
Dollar Thrifty Car Rental South Africa
Dollar Thrifty Car Rental South Africa's reply03 Jan 2020, 11:39
Official
Good Day Scarlett 

thank you for addressing your concerns with Thrifty Car Rental.

Please be advised that we are currently looking into your concerns and will be providing you with feedback directly.

Kind Regards

Thrifty Car Rental