Disgusting service

Hired a vehicle through CapeTown airport and they told me I’ll get the holding deposit on the same day I return the vehicle seeing that we using the same bank, I’ve made over 10 calls to them to follow up and nobody can assist,l spoke to several people including a guy called Zane, it’s either I’m put through a number that doesn’t work or I’m being a promised a call back of which nobody bothers to call and give update, its gutting to get such service whereas when they take the funds they do it swiftly... so annoyed and mind you this i sthe second time I’m having hassles with these people definitely will not being using their services again nor recommend to anyone!