1 reviews | Active since Aug 2017
Disgusting service
Hired a vehicle through them and they told me I’ll get the holding deposit on the same day I return the vehicle seeing that we using the same bank, I’ve made over 10 calls to them to follow up and nobody can assist,l spoke to several people including a guy called Zane, it’s either I’m put through a number that doesn’t work or I’m being a promised a call back of which nobody bothers to call and give update, its gutting to get such service whereas when they take the funds they do it swiftly
Dear Valued Thrifty Client
We apologise that you have been misinformed. As per our company policy, we allow 4 - 7 working days for one's deposit to be released back into their account.
You may see so here on our website: https://www.thrifty.co.za/frequently-asked-questions/118how-long-does-it-take-for-me-to-receive-back-my-deposit.html
Should you be experiencing a longer duration during this experience, please kindly inform us so that we can rectify the matter accordingly.
Best regards
Thrifty
Dear Valued Thrifty Client
We apologise that you have been misinformed. As per our company policy, we allow 4 - 7 working days for one's deposit to be released back into their account.
You may see so here on our website: https://www.thrifty.co.za/frequently-asked-questions/118how-long-does-it-take-for-me-to-receive-back-my-deposit.html
Should you be experiencing a longer duration during this experience, please kindly inform us so that we can rectify the matter accordingly.
Best regards
Thrifty