1 reviews | Active since Jun 2013
Disappointing service-Safety deposit not yet refunded
<p> I hired a car from the ORT branch from the 29/06 to the 3/07/2016. To date i have not yet received my full refund. I made numerous calls and i have still not received the outstanding balance of R1000. Thrifty blames the banks, however i have verified that i have not recived the refund on my credit card.</p> <p> </p> <p>I WILL NEVER USE THRIFTY AGAIN AND SUGGEST THAT NOBODY USES THEM.</p>
Hi Sudhir
Thanks for writing to us. Kindly forward us your rental agreement number so that we can investigate this matter further.
Many thanks
Thrifty SA
Hi Sudhir
Thanks for writing to us. Kindly forward us your rental agreement number so that we can investigate this matter further.
Many thanks
Thrifty SA
reservation no: 823712
reservation no: 823712
Hi Sudhir
Please be advised the funds were released on the 5th July 2016 as per Pride who gave us your reference number of RF ********** 8925. Please contact the number on the back of your card and request to speak to the authorization department and quote that reference to find out where your funds are.
We hope that this helps!
Kind regards
Thrifty SA
Hi Sudhir
Please be advised the funds were released on the 5th July 2016 as per Pride who gave us your reference number of RF ********** 8925. Please contact the number on the back of your card and request to speak to the authorization department and quote that reference to find out where your funds are.
We hope that this helps!
Kind regards
Thrifty SA
I paid a 2 x deposits of R3000 and R 1000. To date i have still not received the R1000 refunded. I spoke to many of your service representatives and told them this. I even verified with my bank now. Do you guys know what you are doing?
I want my refund with interest and an apology. I never had any issues with any other car hire provider like this.
I paid a 2 x deposits of R3000 and R 1000. To date i have still not received the R1000 refunded. I spoke to many of your service representatives and told them this. I even verified with my bank now. Do you guys know what you are doing?
I want my refund with interest and an apology. I never had any issues with any other car hire provider like this.
Hi Sudhir
We have been advised from our customer care department that there is no pending funds available from our side and that you need to follow it up with the authorization department of your bank.
We apologise for the inconvenience caused and trust that your bank will cooperate in the investigation.
Kind regards
Thrifty SA
Hi Sudhir
We have been advised from our customer care department that there is no pending funds available from our side and that you need to follow it up with the authorization department of your bank.
We apologise for the inconvenience caused and trust that your bank will cooperate in the investigation.
Kind regards
Thrifty SA
PLEASE READ MY PREVIOUS RESPONSE. I DID VERIFY WITH MY BANK AND ONLY R 3000 WAS REFUNDED. DO YOU PROPLE KNOW WHAT YOU ARE DOING???????
PLEASE READ MY PREVIOUS RESPONSE. I DID VERIFY WITH MY BANK AND ONLY R 3000 WAS REFUNDED. DO YOU PROPLE KNOW WHAT YOU ARE DOING???????