IB
Ian B

1 reviews | Active since Feb 2017

13 Feb 2017, 15:39

Disappointed and Now Disgusted with service

<p>Dollar Thrifty Car Rentals............Rental Agreement no: 965483</p> <p> </p> <p> </p> <p>I guess your customer care department is as slow as my refund reaching my bank account. No contact has been made, no refund has been done. It’s the 2nd week now basically I am communicating with a brick wall because no one has the courtesy to give clear feedback or if you don’t have people s****ed enough to handle your complaints *Refund my money* simply I won’t and never will I deal with your company again.</p> <p> </p> <p>Patiently waiting for another 24hours or 24days 24months, maybe I didn’t get something clear </p> <p> </p>

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Replies (1)
Dollar Thrifty Car Rental South Africa
Dollar Thrifty Car Rental South Africa's reply04 Jan 2018, 10:14
Official

Dear Thrifty Client

We're sorry to hear that the experience you had with us was a negative one. We'd like to enquire as to whether this matter has been resolved?