bV
berbick V

1 reviews | Active since Jun 2012

30 Sept 2015, 21:08

Deposit not refunded

I'm very angry with OR Tambo branch, I've returned their car at sandton branch on the 14/09/2015.17 days later I've not received my deposit.Isabel has been sending me from pillar to post.what a poor service.very incompitent indeed or illiterate staff.

0
Replies (1)
Dollar Thrifty Car Rental South Africa
Dollar Thrifty Car Rental South Africa's reply19 Nov 2015, 13:20
Official
Hello berbick,

Thank you for addressing your concerns with Dollar Thrifty Car Rental South Africa.

Customer Care has received your query / complaint and will be investigating, once we have concluded the investigation we will revert back to you.

Kind Regards

Customer Care Department