Deposit not paid. No service from staff.

Hired a vehicle and returned it on 22 March, till this day (22 days later) I have not received my deposit (I guess the 7 days on their refund policy is just there for no reason). You call the service desk and you get transferred from one department to the next. You stay on the call for a least 45 minutes. I sent an email on the 9th, only got a response now (still not resolved). I call the OR Tambo branch and the managers cell, no answer. This is really pathetic! Never had issues with other car rental companies.

Res: ***