Deposit

I rented an NP200 bakkie on the 12th of January 2022. The bakkie's canopy was very old, with the black rubber on the edge falling off.

I asked the person who was doing the pre-collection inspection to make a note on the inspection sheet detailing that the canopy is very old, which he did.

I returned the car on the following day (13th Jan 2022) as I only booked it for a day. The petrol gauge only used 2 bars.

It's now almost a month later and I've been waiting for my R2000 holding deposit to be paid back into my credit card. I've called, sent emails, and each time they Agents say they're escalating it to the managers. It doesn't and shouldn't take this long refund people.