Delayed deposit refund

Thrifty is an affordable car rental & have nice fleet with friendly staff. But they take forever to refund the deposit amount. I had to complain at Hello Peter to get my refund in 2013, 8yrs later same issue. It's been 8 days waiting, I assumed they have improved customer service. Hopefully this was my lasttt booking rental. I would rather rent from expensive car rental companies & my refund within 72hrs